EDUCATION

MBA, Emory University, Atlanta, GA (1981)
BS, Electrical Engineering (Computer Science), Princeton University, Princeton, NJ (1967)
Graduate Certificate (Internet Technology), University of Tennessee at Chattanooga, Chattanooga, TN (2001)

SKILLS

Management

Human Resources: Specific experience with technical staffing, interviewing, and evaluation, management of technical employees with exceptional skills. Hiring and supervision of 100+ employees, policy manuals, ERISA compliance, insurance and tax accounting, career path counseling and implementation, evaluation, discipline and compensation plans.

Project Management: Specific experience with technical projects, systems analysts, and other project managers to see a project through from conception to completion. Use of project management tools and techniques.

Financial Management and Planning: preparation of detailed budgets and cash flow forecasts, financial analysis and presentation. Specific experience with seasonal forecasting and budgeting techniques, such as Box-Jenkins, due to extremely seasonal nature of hospitality industry. Creation of computer programs for accounting, inventory control, payroll, and databases using IBM and Wang’s RPG and Microsoft Access. Experience with accounting for public and private firms, as well as partnerships and LLC’s.

Marketing: preparation and implementation of marketing plans, surveys, market analysis. Purchase of advertising media, preparation of brochures and descriptive material, and segmentation and analysis of market data were routinely used. Expertise in consultative and large account sales techniques and sales management.

Plan Administration: registered fiduciary for pension, profit-sharing, and medical insurance plans for a group of related companies. ERISA, FICA, profit-sharing, 401K and other benefit plans were established, maintained, reported and closed (when necessary) with assets transferred to the succeeding plan.

Computer Technology

E-commerce and Internet: technical marketing, web site design and implementation, web site automation, use of client-side and server-side technologies to create state of the art web sites. Content creation and maintenance. Use of clear and compelling text for effective communication. Use of XML, HTML, Java, Javascript, Visual Basic, Perl, and other technologies.

Telecommunications: DSL, frame relay, LAN wiring and implementation, switches, hubs, etc.

Computer-aided design: computer drafting, mechanical design, implementation

Computer-aided manufacturing: generation of programs to operate machine tools

Computer-aided engineering applications: use of mathematical techniques to analyze parts prior to manufacturing

Numerically controlled machines / machining processes: use of machines driven by numbers / order and sequence of processes necessary for finishing

Networking, system integration and facility management: connecting machines which may, or may not, routinely work together to accomplish a project / effective operation of computer or other facility specifically with the ability to manage the operation of the system, e.g. planning of expansion, capacity, new uses, back-up, eventualities, addition, deletion, network, administration of the system

Equipment / Software knowledge: MS-DOS, Windows and Unix operating systems; PCs and engineering workstations:  Hewlett-Packard, SUN Microsystems, Calcomp, Versatec, all PC compatibles; AutoCAD, SDRC, databases, spreadsheets, word processing

Provided technical assistance to: Nissan, Saturn, Carlex, Square D, ABB, General Electric, Coors Electronic Packaging, Sofix, Sverdrup Engineering, numerous architects, engineering firms and manufacturers

EXPERIENCE

Account Manager/Branch Manager, CDI Information Services (April 1997 - April 2000)

Managed local office of publicly traded (NYSE) international firm specializing in Information Technology personnel. Managed office from start-up to profitability (14 months) and two years of profitable operation. About 50 employees, with a $3 million payroll. Extensive budget, forecast, and reporting activity using Excel, Access and PowerPoint for reports and presentation. Met all goals for a rapidly growing branch (one of 50 IT branches) in CDI Corporation. Skills required were financial, managerial, marketing, and human resource related.

Consultant, Technology implementation and management (July 1992 – present)

Consult with clients on e-commerce, web design, technical marketing, CAD/CAM issues, networking, security, and technology implementation. Skills used are technical and managerial. Produced historical graphics for Walnut Street Bridge and related river-walk. Garnet Chapin (brother) won American Institute of Architects award for project. Firm designs and maintains content on state of the art web sites, including streaming audio and video, credit card acceptance, and site automation. (www.mainte-net.com)

Business Data Resource Company (January, 2002 - Present)

Internet services for legal professionals and the general public, providing court dockets (password protected) for legal professionals and information about local professionals and legal issues (court personnel, rules and forms) for the public and the Chattanooga Times-Free Press. CourtRunner site uses internet automation technology to update information from local court clerks. A weekly report on new bankruptcy cases is printed in the local paper, derived from court records and parsed to eliminate privileged information. A directory of more than 700 local lawyers and more than 100 law firms is maintained for public access. (www.bdrc.com)

Technology Incubator Project (June, 2000 - Present)

Create local interest and support for a technology incubator, or a group of incubators, in the Chattanooga area. Assemble resources (office space, investors, and communications) and candidate (start-up or new venture for established) firms. Created and maintain Chattanooga Technology Council website for the Chattanooga Engineers Club and the Mayor’s Office of the City of Chattanooga. This site is used for local and state technology development projects, event communication within the technology community, and a directory listing of technology oriented firms in the Chattanooga area. (www.chattanooga.net/engineer/CTC)

Gallery Owner/Operator (July 1995 -  December 2001)

Started and operated wood turning and wood carving gallery and tool store. Store is located in the North Shore area. Skills in marketing, purchasing and retail operation.

Regional Vice-president, Applied Software Technology, Atlanta, GA (1991 - July, 1992)

Applied Software is one of the five largest dealers in the U.S. in AutoCAD and engineering computers, such as Sun Microsystems. I was responsible for the State of Tennessee, with the exception of educational sales. The company is privately held. Skills used were sales and marketing, managerial and technical.

President, Chattanooga Computer Center, Chattanooga, TN (1984 - 1991)

The above two businesses were related. I was, first, the president of my own firm, which specialized in engineering computers (Hewlett-Packard and Sun Microsystems) and Computer Aided Design (AutoCAD) throughout east and middle Tennessee. In 1991, the operations of Chattanooga Computer Center were sold to, and merged with, Applied Software Technology, Inc., in Atlanta. Applied Software was one of the top five CAD firms in the US, at that time and now. Chattanooga Computer Center was also the Hewlett-Packard dealer for the area, providing sales, technical support, and supplies for the Hewlett-Packard line of products including plotters and laser printers. We sold and installed Sun Microsystems line of UNIX workstations and AutoCAD for about eight different platforms (types of computer). Skills included financial, managerial, marketing and technical.

President and Co-owner, Rock City Gardens, Inc.* Lookout Mountain, GA (1973 - 1984)

Managed and operated a large, nationally known tourist attraction and several related subsidiaries. Prepared extensive financial plans for a seasonal business that did 80% of the year’s business in 100 days each year. Cash flow forecasting, using various methodologies including Box-Jenkins forecasting, was a vital function. Designed and wrote (in RPG) the programs for financial accounting, payroll, inventory, painting records (the world famous Rock City barns) and other business applications. I won two awards (Business in the Arts, Honorable Mention) from Forbes magazine for computer programs developed for the Chattanooga Allied Arts organization. More than 100 employees, seven pension, profit-sharing and benefit (ERISA compliant) plans were administered and reported to Federal specifications. Skills required were financial, accounting, managerial, marketing and human resource.

* Rock City Gardens, Inc. was the holding company for six subsidiaries which included the well-known tourist attraction on Lookout Mountain, real estate interests, an Alabama attraction, Sequoyah Caverns, a Florida Landscaping Company and Nursery, advertising and broadcasting subsidiaries. The company was sold in 1984.

General Manager WLOM-FM (1967 - 1973) and Assistant to President, Rock City

Operated FM broadcast station in Chattanooga market as General Manager and Chief Engineer. Converted transmitter to stereo and installed comprehensive broadcast automation (Shafer). Skills were technical (electronics), managerial, financial, human resource, and accounting.

Languages

Japanese: One year

German: Three years

CURRENT ORGANIZATIONS

Chattanooga Engineers Club, President (2000)

Society of Manufacturing Engineers, Chattanooga Chapter, Chairman (1993-1994)

Chattanooga Rotary Club (1972-  )

RECOGNITION AND FORMER ORGANIZATIONS

Chattanooga Convention and Visitors Bureau, President

Georgia Chamber of Commerce, Vice-president

Georgia Hospitality and Travel Association, President - Travel Industry

Southern Highlands Attractions Association, President

Representative, Southern Highlands Attractions, Travel SOUTH Trade Mission to Europe

Chattanooga Area Regional Transportation Authority, Vice-chairman, Treasurer

Tennessee Association of Rescue Squads, Regional Vice-president

Chattanooga-Hamilton County Rescue Service, Deputy Chief

Northwest Georgia EMS Council, Walker County Representative

Lookout Mountain, Georgia, Fire Department, Deputy Chief

Forbes Magazine, Business in the Arts Award (Twice)

Distinguished Service Award, Chattanooga Jaycees

Tennessee's Three Outstanding Young Men, Tennessee Jaycees

Chancellor's Roundtable, University of Tennessee at Chattanooga

Privateer Yacht Club, Commodore

REFERENCES - Personal and Professional

Available upon request